Frequently Asked Questions
Everything you need to know about finding your perfect look.
How do I determine the correct size for my formal dress?
Since formal wear sizing often differs from everyday clothing, we provide a detailed size chart on every product page. We recommend taking professional measurements of your bust, waist, and hips to compare against our guide before ordering.
What is your return policy for evening gowns and prom dresses?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain clearance items and intimate apparel may be marked as final sale.
How long will it take for my order to ship?
Standard processing takes 1-2 business days. Once shipped, domestic delivery typically takes 3-7 business days, though expedited shipping options are available at checkout for time-sensitive events.
Do you offer international shipping?
Yes, FormalDressShops ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and the weight of your order.
Are the colors of the dresses accurate to the photos?
We strive to display our products as accurately as possible. However, due to differences in monitor calibrations and lighting during photography, slight color variations may occur.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and various 'Buy Now, Pay Later' options to make your shopping experience more convenient.